Write access (and sometimes read) no longer possible

Legacy Products My Book Live
1

I’ve had issues connecting over the last week, which I have finally nailed down to my anti-virus software, also affecting my wireless internet access. Uninstalled by anti-virus, problem solved.  Reinstalled, everything working again - however I no longer have write access to any of the folders, and some files when I try to read, I get told I don’t have permissions.

Apart from uninstalling the virus protection again - can anybody suggest anything else to do to try and gain access. Every time I change permissions using Windows, I get an Access is Denied message.

Any solutions anybody?

2

riteoh,

Do you encounter the same issues if you change user access permissions for affected shares in the WD My Book Live Dashboard?

3

I cannot access write to any directories saved in the public section of the drive. I have changed access on other shares to private - still cannot write.

When setting up WD cloud, I get a message saying that I cannot save to the directories, but a phone call to WD (which I have not tried) will resolve the issue.