I’ve recently upgraded from Win10 to Win11, but I’m having trouble with viewing the drive in explorer. I’ve followed everything in the below forum posts but it doesn’t seem to work.
I’m definitely on the same workgroup and it worked fine in Win10 and never had to alter any settings, below is the error I get (0x80070035)
When I login to mycloud and click settings then configure device and users, I get the below error stating I’m not on the network.
What specific My Cloud device do you have?
Can you access the My Cloud Dashboard?
What firmware version is the My Cloud running?
Can you access the My Cloud by it’s IP address?
Just to confirm, you have enabled SMB1.0 on Windows 11?
Example:
If you have Windows 11 24H2 then its possible you’re experiencing the Samba issue others are experiencing (since May 2024). Microsoft apparently made a change to its Samba (SMB) protocol in Windows 11 that is causing some issues. Some suggested workarounds in the following Microsoft link:
PS: Another possible suggested fix, even though it references slow SMB speed, is mentioned in the following link:
Other possible suggestions are to change the SMB version in the My Cloud Dashboard > Settings > Network > Windows Services section. Or possibly even editing the My Cloud smb.conf file using SSH to specify specific SMB min and max versions to be used.
