Web interface does not load, how to solve?

[foice]

Hi I am loading the web interface to My Cloud EX2, after I enter my user and password it loads an empty webpage and nothing else.

I tried chrome, firefox and safari all have the same trouble. What to do?

[Rocky.S]

Hello, foice

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

Western Digital Support | Western Digital

The link below will allow you to call support

Contact Customer Support | Western Digital