Suddenly, I am able to conenct to my WD MyCloud via the Desktop app, but when attempting to connect to the Web UI it won’t load. Details:
- Connect to IP of drive via Chrome/Safari/Android Chrome/IE (tested with 4 browsers on two devices)
- It redirects to HTTP://“IP”/UI
- Page animates to say “Accessing WD MyCloud” and then “Attempting to Authenticate”
- The page then goes gray (other than the black bar on top with WD MyCloud logo).
- Nothing else - leave it for hours, it never loads.
Any thoughts? Any support is greatly appreciated.