I have a WD TV Media Player (2nd Gen) bought 18 months ago. It is updated to the latest Firmware & I have gone through a complete reset where it reverts to it’s factory settings. I use it to play movies from external portable 2TB HDD’s. I have eleven HDD’s (one bought yesterday).
Four are WD, the rest Seagate.
For many months, all of the HDD’s were recognized by the Media Player, in both USB ports. A few months ago, one of the HDD’s was not ‘seen’ by the Media Player, can’t remember which one as I just thought it was something wrong with the HDD I plugged in then. I bought another HDD yesterday & it is not seen.
I now connected all the HDD’s to the Media Played and found that four of them are not seen. The four WD are seen. Three of the Seagate are seen.
All are seen on the three laptops at my house. There is no error messages when they are plugged in. They work as they should.
I have another Media Player, the A.C.Ryan PlayON!HD PV73100P+ which is 6.5 years old.
It sees and plays movies from all the eleven HDD’s.
I spoke to the shop where I bought the WD from, offering to demonstrate all eleven HDD’s, with both the WD & AC Ryan. They declined (I suppose they did not want to spend the 30 minutes it would take) and they loaned me a Media Player of a different brand, that has USB in and HDMI out. (only has two channel audio). Hooked up at home, that Media Player recognized all of the eleven HDD’s and played movies off each HDD.
Logic tells me that there is something wrong with the WD TV Media Player. I am not a ‘geek’ only a retired Motor Mechanic. I think that whatever electronics the WD used to recognize HDD’s plugged into it’s two USB ports, is flakey in this unit.
The shop is sending the WD Media Player to WD in my country (NZ). I asked the Manager to mention that they need to try it with Seagate HDD’s, to avoid it being returned as ‘no fault found’.
What are your thoughts?