WD Community

Wdtv media player suddenly not reading my hard drive

Had the same problem. Just deleted the. wdtv folder, did a disk check which found no errors, plugged it in again and it worked. All on Windows 10, so you don’t necessarily need to connect it to a Windows 7 pc

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.