my WDMYCLOUD 2 T was working fine untill yesterday night, when I entered to change drive name using dashboard, I saw message to download new firmware , and after downloading and installing it ( latest one 04.01.02-417) i lost access to the dash board. erros I am getting :
Device Intializing and stayed for ever.
after reading the forum and and confirmed issue with customer support , I did the reset 40second, and this didnt help.
this code was totally unstable. sometimes i get the dash board but Device Intializing stay there.
same time I have the WDMYCLOUD icon it shows under my NETWORK icon , and under COMPUTER section.
when I click on WDMYCLOUD , I see all shares , but some are access deneid. when i try to copy them to safe harddrive , it start with some files and then lose connection.
I dont undersatnd why the WD drive went crazy with last update? do WD stuff have SVT department to test the code before it goes out to customer?
my WD is 1 and half years , and no more warranty , but in case WD code screw it , then what happened for the warrannty ?
I can ping the drive 192.168.2.10 , and i can ping WDMYCLOUD , which gave back the IP 192.168.2.10 , so i have no isssue with connectivity.
i connected direct to my computer with the same problem.
I dont know why WD dont ship these drives with consol port for trouble shooting.
my Drive light state
sometime steady white.
sometimes steady blue.
sometimes white flashing.
and whatever the status is still no access to dashboard.
sometimes i see my files and sometimes no , and when i see them I can not copy them because it lose connection.
did WD Engineer send code without testing?
please reply to this post if you were a victim of latest code.