I have recently purchased the My Book LIve 2 TB. All is well accept I can not view files with WD2go.
I can log in at WD2go.com. I see the Drive icon. I click on the drop down arrow and select view shares. It goes to the next page and shows :Shares (1) however it never shows any documents or files to open in internet explorer.
Would appreciate your help. I am running windows 7. All updates are complete. Running Java 6 (update 31)
Found part of the solution.
I went to Start, All Programs, Accessories, Internet Explorer (open without addons)
Pointed to WD2go.com
Java installer opened. Removed Java 6 update 31. Reinstalled Java 6 update 31
Clicked on MyBookLive drop down arrow. Clicked on my shares.
A window opened requesting authentication of the web site. I accepted. All is working fine.
However when I try to open a document on the MyBook Live hard drive is asks for a user ID and Password.
I don’t recall setting this up.
Can anyone offer some help?
Did you tried using different web browsers?