Hi, I just bought a new WD My Book Live last week and has been trying to set it up since then. So far I get it working as a network storage for my home network, meaning I can upload and download stuff to it while connected to my own network.
However, I would like to be able to access it via web as well. I read on line that I should be using wd2go.com to do it. So, I first upgraded my firmware to the latest version as decribed on line. Then I went to register an accoun in wd2go. I then go to wd2go.com and was able to log in with this account.
After log in I see a screen with only “My Devices” on top, under which MyBookLive is set. There is a dropdown list with two choices: “view shares” and “remove devices”. I don’t want to remove the device, so I choose view shares. This leads to my next screen where I see “Shares (1)” on top and below it a folder with the name “Public”. On the right side of this folder there is a “+ Open in Explorer” button.
This is where I have my problem. When I click on this button nothing seems to happen. Also while on this page my mouse cursor seems to keep spinning as if it is still busy loading the page. However no matter how long I wait there is nothing happening.
Does anyone has this same problem? Does anyone know what might be the cause of this problem? And is there a solution to it? Also, is there another approach as how to access MyBookLive remotely?