I have seen a few variations of this problem on the boards and on the net, but am unable to find one definitive answer to solve the issue.
I have a brand new WD My Book 5TB External Hard Drive which I have connected to my older WD Media Player (not the Live Version). The Media Player does not recognize the drive & just states “No Storage Present”
The Media Player is running the firmware version 1.03.01 & I have been hesitant to upgrade as it still works perfect with all existing and new storage devices I plug into it.
The WD Hard Drive has its own power supply & works fine with my PC’s, but the Media Player does not seem to like it too much. From what I have read, the larger size of this new HD may be the issue.
I have a smaller 2TB My Book which works fine so am wondering if there is a workaround to get the 5TB running with it.
It is currently formatted NTFS with just the 1 partition from the factory. I have no problem if I have to re-format or partition or anything else, being as it is brand new and all data is safely backed up.
Any recommendations would be greatly appreciated.