WD TV Media Player and Seagate backup+ 3tb

Legacy Products WD TV
1

Hi

I just bought WD TV Media Player. I have Seagate backup+ 3tb external disk storage but the Media Player refuses to identify it.

I have formatted the disk and it has no errors. (As was recommended somewhere)

Any ideas what could be wrong?

Best regards, Kjartan.

2

Hello, 

What firmware version are you runningo nthe WDTV? 

3

Hi

The firmware version is 1.02.17

Best regards, Kjartan.

4

Please try resetting the unit. 

Also test the drive on a desktop computer. 

5

I have already done both.

The drive works on computer, blueray player and tv but not the wd media player. I tried resetting and also another wd drive but that the player did not respond to that on either.

In fact I went to the shop where I bought it and they could not get it to work and gave me another one. Sadly that one did not work either.