WD TV Live Media Player MKV issues

WD Legacy Products WD TV Live & Live Plus
1

Hi, guys.

I just bought a WD TV Live Media Player, the whole reason I did it was because my previous media player wouldn’t read mkv or mp4.

First file mkv I tested with the WD TV, it wouldn’t play properly, missing pixels, video freezing, dodgy quality overall. 

The video plays fine on the computer.

Should I just return this piece of **bleep** or is this probably a one time deal?

Thanks in advance.

2

Download, install and run your file through mediainfio- http://mediainfo.sourceforge.net/en

Post the FULL text output here.

3

I’m the process of re-downloading the file. (I had deleted it once I saw it didn’t work on WD TV).

I’ll let you know.

Thanks for the help. 

4
General
Unique ID : 331472796637580176694268341456256337252 (0xF95F56A6962ABE25D2C1C49FDDC38564)
Complete name : C:\Documents and Settings\Saviola\Ambiente de trabalho\(B-A)Rurouni_Kenshin_-_01_(A5D3CB57).mkv
Format : Matroska
Format version : Version 1
File size : 169 MiB
Duration : 24mn 1s
Overall bit rate : 986 Kbps
Encoded date : UTC 2004-05-14 00:10:24
Writing application : mkvmerge v0.8.7 built on Apr 5 2004 19:56:37
Writing library : libebml v0.6.5 + libmatroska v0.6.3
Video
ID : 1
Format : MPEG-4 Visual
Format profile : Advanced Simple@L5
Format settings, BVOP : Yes
Format settings, QPel : No
Format settings, GMC : 3 warppoints
Format settings, Matrix : Custom
Codec ID : XVID
Codec ID/Hint : XviD
Duration : 24mn 1s
Width : 576 pixels
Height : 432 pixels
Display aspect ratio : 4:3
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Title : Video Stream
Writing library : XviD 1.0.0 RC4 (Hola) (UTC 2004-04-05)
Language : English
Audio #1
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 4
Format profile : HE-AAC / LC
Codec ID : A_AAC/MPEG4/LC/SBR
Duration : 24mn 1s
Channel(s) : 2 channels
Sampling rate : 44.1 KHz / 22.05 KHz
Compression mode : Lossy
Title : English Audio
Language : English
Audio #2
ID : 3
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 4
Format profile : HE-AAC / LC
Codec ID : A_AAC/MPEG4/LC/SBR
Duration : 24mn 1s
Channel(s) : 2 channels
Sampling rate : 44.1 KHz / 22.05 KHz
Compression mode : Lossy
Title : Japanese Audio
Language : Japanese
Text
ID : 4
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Title : English Subtitles
Language : English
5

Easy.   Your file has GLOBAL MOTION COMPENSATION.

From the WD Specs:

  • MPEG4.2 ASP@L5 up to 1280x720p30 resolution and no support for global motion compensation.
6

Well, I don’t know much about this stuff. I bought this to play MKV, it should play all of them.

I’ve tested a few others MKV and they all worked so I guess it’s ok.

Thanks for the help.

7

No, it should play the formats it supports.

It doesn’t support the format you have, so it’s not going to play it.