MKV Files Not Playing Properly

Over the last couple of months, I had downloaded several MKV files.  I have no problem viewing them using Windows Media player but when I try using the WD TV Live box to play these files, I encounter problems such as the video fast forward with no volume in certain section of the video.   These files also get my WD TV Live to change HDI resolution even though I didn’t change it myself.  How can I resolve this problem?

Hello mate,

Try resetting the unit. Also you can check the codes of those MKV files. If the code is H.264 you shouldn’t have any issues.

I have the same media player and I’m able to play those files.

JJ_Media wrote:
How can I resolve this problem?

By not downloading crappy encodes from the Internet.

Yes, I did reset my unit to factory default.  Still, the problem exists.

How do you check the code in MKV files?  What problem would I need to use?

Thanks.

Please post the full TEXT output of MEDIAINFO for such a file.

http://mediainfo.sourceforge.net

General
Unique ID                                : 91596984656813154848969294521865329278 (0x44E8F003B5D0FB9BE6A8C1769F03DA7E)
Format                                   : Matroska
Format version                           : Version 1
File size                                : 1.14 GiB
Duration                                 : 56mn 43s
Overall bit rate                         : 2 870 Kbps
Encoded date                             : UTC 2012-10-13 08:10:50
Writing application                      : mkvmerge v2.0.2 (‘You’re My Flame’) built on Jul 16 2008 20:03:58
Writing library                          : libebml v0.7.7 + libmatroska v0.8.1

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 5 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Bit rate                                 : 2 429 Kbps
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Variable
Original frame rate                      : 29.970 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Writing library                          : x264 core 128 r2216 198a7ea
Encoding settings                        : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=19.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Language                                 : English
Default                                  : Yes
Forced                                   : No
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Mode extension                           : CM (complete main)
Format settings, Endianness              : Big
Codec ID                                 : A_AC3
Duration                                 : 56mn 43s
Bit rate mode                            : Constant
Bit rate                                 : 384 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 156 MiB (13%)
Default                                  : Yes
Forced                                   : No