I have a 1TB my book live, in the public folders I have all my photos saved, around 30000+
The file structure is generally Shared Pictures> then:
my tablet uploads>
Photos by year>
now on my tablet and phone the WD photos app shows the photos from the two upload folders, however none of them show the photos in “photos by year”.
It sometimes lists 2007 folder and its subfolders but none of the other years: screen shot below.
I have carried out the full range of diagnostics on the admin page on my laptop, including:
- Rebuilding the database
- Rescanning Twonky
- Rebuilding Twonky
after switching the remote access on and off each time, I have also uninstalled and reinstalled the apps on both the android tablet and Iphone, I have cleared caches, I have rebooted the drive, I have done essentially everything I can think of.
Ironically when I first got my iphone 3 years ago the app worked perfectly apart from the slow update of added photos, it just stopped working over a year ago and I have tried everything since then.
My previous attempt to sort this out through the forum and PM with WD went done the route of Port forwarding which I couldn’t figure out on my Homehub 4 (as I am not a technical person).
Any help would be greatly appreciated.