I know this issue has risen before, and I’ve looked at them all with no solution.
My Passport Essential SE 1TB USB 3.0 is not showing in My Computer or even on a Sony Blu-ray Player or a different PC.
I’ve tried the Western Digital Data LifeGuard Diagnostics and it passed both the Quick and Extended Tests.
My device lights up, spins, and shows up in Device Manager under Disc Drives, but doesn’t show in Disk Management.
I’ve tried un-installing all USB drives from device manager, rebooting and re-installing, installing recent SES Driver.
I’ve also tried updating the firmware, but the software keeps failing.
I’ve also tried a different cable, and giving it a “love tap”.
I’ve also sent email to WD and they can’t fix it. I contacted one of their trusted partners, and they estimated $700-$1000, which is ridiculous.
Any ideas? Thanks.