I’ve been digging through the forum and other sites for weeks now, and still have no solution to this.
When transferring from my MyBook 6TB to a MyCloud 6TB, I get between 6 and 20MB transfer rate.
I use TeraCopy to transfer, because using Windows causes errors and eventually freezing.
PC#1 - I tried on a Windows 8 PC with only 2.0 USB ports and got this result. Gigabit Ethernet adapter verified.
PC#2 - I have since updated to my new Windows 10 (no Ethernet ports), but have a USB 3.0 to Network adapter. I plug the adapter into the 3.0 port, plug 1 device into the 3.0 output and 1 in the 2.0 or both into a 3.0 outlet on the adapter, and still no higher than 20MBPS.
In both cases, I have verified that my network is transferring at 1gbps. My Zoom router is also gigabit ready.
Should I ever be getting faster speeds? It seems like I should get near 100MB/s, but I never do. I’ve turned my firewall on and off, I turned off my wifi as well. (Transfer over wifi, or plugging the book into the cloud, or plugging the book into the router usb port to transfer are all 1.5MB or less)
I’m also copying the data, not transferring. I’ve tried commands via the app, and that works slower. I generally copy and paste into the device via windows. I also tried setting up a network place, but it seems to be the same as a copy.
Any suggestions would be amazing!
Thanks for the help!
In you case, the transfer speed will be equal to the slowest connection that you have in the environment.
I haven’t seen a USB 2.0 connection getting higher than 32 MB/s
My recommendation on this case, is to test the devices separately to see which one is slowing you down. Although, since you have a USB 2.0 device in the environment you wont get up to 100 MB/s
I’m getting confused. Are these USB connected drives or network connected NAS’s?
Also, I’ve encountered an issue where some network switches are not compatible with the My Cloud. One I got which is from TpLink has abysmal strnafer speeds. It’s one of those power efficient network switches and the My Cloud’s NAS’s NIC does not like this switch, a Netgear switch works perfectly.
speed testing should only be done for large files approximately 800MB as this will give you the straight throughput speed.
read and write speeds differs a lot due to the bottleneck of the Cloud which includes the tiny cpu, debian software, cache memory.
small files like jpegs, mp3 and ebooks epubs etc gets clogged up in directory management, buffering etc thus even when copying directly to a USB 3.0 port it can slow down to a measley speed of 3 to 6MB/s
the scans that run within the Cloud on a newly loaded Cloud will affect the read/write speeds. Thus to test the speed, you should turn off all media scans by turning off all the media features of the cloud on the UI.
The Max that I’ve managed to achieve on a Cloud is approximately 45MB/s writes to the Cloud from a PC with I7, 32GB memory, flash drive, My Book connected to USB 3.0 over a gigabit ethernet.
Reading back is approximately 85MB/s.
The test file is a movie file of approximately 800MB in size.
I need to re-phrase what you’ve written to correctly understand. Correct any omissions and mistakes. So . . .
We are forgetting about PC1. It’s not in this equation.
PC2 does not have an ethernet port so you got a USB3.0 to ETHERNET adaptor to give PC2 a hardwired network port?
This ethernet adaptor on the computer is not a USB line extender. (… an assumption.)
The modem is in fact a ADSL router?
So…
Connecting the My Cloud’s ethernet network connection direcly to the USB3 to ETHENET adapter yealds 100MB/s speeds.
Connecting PC2’s ethernet port (provided by the USB3 to ETHERNET adaptor) to the ADSL router and then also the My Cloud’s network connection to the same ADSL router yealds speeds no more then 20MB/s.
If this is the case then first I would check on the My Cloud and on the USB3 ethernet adaptor that Jumbo frames are turned off. The MTU needs to be set to 1500.
The second thing I have noticed that some ethernet switches (if the ADSL router 4 ports then is a netwotk switch) have chipsets that power-down ports not in use. I have a MyCloud that is not compatible with a TP-LINK Gigabit switch and the link rapidly drops and re-establishes when there is a transgfer started which gives me stupudly slow transfer speeds, yet a NetGear Gigabit switch works perfectly and I get maximum throughput.
Another assumption I’ve made is that the switch built into you ADSL router (as you call it a modem) is Gigabit capable. It’s is a 1000 Mbits/s or a 100 Mbits/s switch in the router?
Try, if you can, try a simple network switch and not a router? So the router, PC1 and My Cloud are connected to another good quality network switch and not using the ADSL router’s own built in switch.
That’s my educated guess on this.
McButton wrote:
PC1 only has USB 2.0. ← which I stopped using.
PC2 has 1x USB 3.0 with a USB to ETHERNET adapter plugged in. Doing a speed test gets me over 100MB.
My Cloud plugged into Ethernet on Modem.
Laptop plugged into Ethernet on Modem.
My BOOK plugged into adapter for the 3.0.