Wd MyCloud can no longer make a backup


Although I have updated Wd My Cloud to the new version, it is no longer possible to make a backup. The last backup made was made on January 26, 2022. From then on, after an attempt is made to create a backup, the program says that the Wd My Cloud hard drive cannot be accessed. See the attached print screens.
![Schermafbeelding 2022-02-07 om 09.35.01|690x462](upload://CNqRt5zhLmOfZ5gujmADBdKr52.

jpeg)

Hi @disk1,

Please refer to the article below in order to resolve the issue you are facing with Time Machine.
My Cloud OS 5: macOS Time Machine “Backup Disk Not Available” or Finder “Connection Error”:
https://support-en.wd.com/app/answers/detail/a_id/32003

Dear Keerti_01,
Thank you for the quick response. Backing up with Timemachine has been fixed. However, if the creation is complete, the disk is still busy because the resource is in use and the process cannot be completed. Finder > Server > Connect > Macbook Air Sparsebundle. See attached print screen in Dutch.

Regards

Rob Valcq

Schermafbeelding 2022-02-09 om 09.04.09.png

Hi,

I appreciate that you have performed the troubleshooting steps.

Please contact the respective WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask