WD MyCloud 4T with max. 11,5MB/s ...is that normal?

[Anitaaa]

Hello

well folks, my NAS (MyCloud 4T) is soooo slow and I wounder, if it’s just a faulty drive or if it’s just normal like this. The entire home-network until the NAS is okay, is fast and has got Gbit-standard (Computer with 1GBite Ethernet, GBite Switch and so on) and to any other device - except the WD-NAS - I can access 10 times faster (around 110 - 120 MB/s)

The firmware has been just upgraded to 5.20.113, there is a lot of free space on the NAS …so, please tell me, where is the bottleneck?

Sorry, it drives me just crazy when I have to transfer files …any ideas? Thank you

[cme]

Please see the following article:

Common Causes and Solutions for Slow Network Data Transfer Speeds

Western Digital Support | Western Digital

For further conversations regarding My Cloud (this is a My Cloud Home forum), please visit the My Cloud Forum at:

My Cloud OS 5 Personal & Network Attached Storage

If further assistance is needed, please open a case with our support team at:

Western Digital Support | Western Digital

[Anitaaa]

…don’t understand - what are trying to tell me? is this the wrong place to discuss these kind of issues? (I’m not a native speaker, maybe I just don’t get it)

[Mulder07]

@cme

My Cloud (this is a My Cloud Home

I think what he tryed to say is that “My Cloud” and “My Cloud Home” are different issues and your question probably should be posted in the My Cloud forum

Greetings

[Anitaaa]

…I see, thank you - I got it