My Cloud OS 5   Announcements


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We’ve developed a new OS to keep up with evolving security standards. Compatible devices must Upgrade to My Cloud OS 5 by January 15, 2022 . Incompatible devices will lose support on April 15, 2022. Upgrade to an eligib…

1 1714 October 15, 2021

My Cloud OS 5 is a major and fundamental security release that provides an architectural revamp of our older My Cloud firmware and adds new defenses to thwart common classes of attacks. We recommend that all users upgrad…

2 2543 March 19, 2021

Hello My Cloud users, Thank you for all the feedback & comments you have provided since the My Cloud OS 5 release. We wanted to provide an update on some of the feedback we received regarding the new release: Indexing …

9 13086 April 13, 2021

Before you can start trying out the My Cloud OS 5, your device must be updated to the firmware 2.40.157 first. You can download the firmware from the links below. If you have important data stored on your current device,…

4 23846 October 27, 2020

Please refer to the following URL for the Online User Guide of the My Cloud OS 5:

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