WD My Passport 4 TB

[markludan]

Acer Laptop OS 2007

Driver Software Installation

Device driver software was not successfully installed

Please consult with your device manufacturer for assistance getting this device installed.

USB Mass Storage Device Ready to use
WD My Passport 2627 USB Device Ready to use
WD SES Device USB Device Ready to use

What can I do if my device did not install properly?

[Keerti_01]

Hi @markludan ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

[markludan]

Thank you!