Hi @Keerti_01 you mentioned that WD is in the process of validating compatibility for Western Digital solutions with Windows.
That was mentioned 3 months ago. Is there any progress? I’m still seeing the “The drivers for this device are not installed. (Code 28)” in regards to “WD SES Device USB Device” for both of my Easystore 18 TB drives running on Windows 11.
I’d like to understand how long do you think it will be before this driver is available?
It’s now October 2022, and I have the same error in Device Manager on Windows 11, but the WD My Book Duo is working perfectly. There are still no updated drivers available.
It’s been a long wait, but evidently the folks at Western Digital have corrected this.
I found the same error on my Settings screen, under the Other Devices. There sat the My Passport drive with a little yellow warning triangle. Tried the same things y’all did. None of it worked.
Choose the WD Drive Utilities, let it download, run the installer, and – BAM! – the annoying Error Message is no longer present. Simple fix, if you’re a bit OCD about this stuff. PLUS… you get to have some nifty HDD Management Tools to streamline the use of your My Passport drive!