Wd ses device usb device The drivers for this device are not installed. (Code 28) window 11

[IMBBMI]

Hello
Writing from Sweden.
Mabye a studpied question, but I have to ask;
Shall I install WD DRIVE UTILITIES on the external WD disk or on the Computer´s C-disk…?

Thank U

This problem started for me after the windows updates in october. Did the novembers update yesterday and today and the problem is still.

[LADessert]

Troubleshooting USB Controllers and Power Management

1. Resetting USB Controllers:
2. Open Device Manager.
3. Expand the Universal Serial Bus controllers section.
4. Right-click and uninstall all USB Root Hub drivers one by one.
   Restart your computer. The system will automatically reinstall the drivers.

Disabling USB Selective Suspend:

1. Go to Power Options > Change plan settings > Change advanced power settings.
2. Locate USB settings > USB selective suspend setting.
3. Set it to Disabled.
   By following these steps, you can resolve issues related to USB controllers and power management.

Run WD Drive Utilities and perform the “Diagnostics” function to check the health status of the hard drive.
If a firmware update is detected, promptly upgrade it using the USB recovery software (some driver issues may be resolved through firmware updates) to retrieve the data.