Has any one got the answer as to why you can see all you files and photos in my cloud but you cant see any photos in my photos, I have just installed a new My Cloud After the last on failed and it was fine but now can’t see any photos, have search everywhere for an answer.
Can you please provide more information about your case? On what device are you trying to see the files?
This is a 4Tb My Cloud
Sorry did not read your reply properly, I have tried both mine and my my wife’s phone and tablets all Samsung.