WD My cloud PR4100 Red lights drive bay

Legacy Products My Cloud OS 3
1

Hi
I have a PR4100. Installed in bays 1 & 2 are 6tb WD red drives. Set up in raid 1
This morning noticed that bay 1 had a red led. I ran a disk check in the dashboard and now both bays 1 & 2 are red and showing a ‘drive smart’ error. The Raid is apparently ‘healthy’

Any ideas how to fix seeing as support aren’t open over the weekend.
Thanks

2

It seems that the issue is with the My Cloud device and should contact WD’s Technical Support to get it replace under warranty period.