Mycloud pr4100 red light on 4 drive

My Cloud OS 5 Personal & Network Attached Storage My Cloud Pro Series
1

suddenly my cloud pr4100 cannot accessible and all 4 drive led turn red
i have try to soft reset, but nothing happen

how to solving this problem

2

Hi @joe82dy,

Please refer to the article My Cloud: Alert Codes, Descriptions, LED Status and Email Notifications:

Please refer to the article My Cloud: Solid and Blinking Red Power and Drive LED Status:
https://support-en.wd.com/app/answers/detailweb/a_id/24755