Mycloud pr4100 red light on 4 drive

[joe82dy]

suddenly my cloud pr4100 cannot accessible and all 4 drive led turn red
i have try to soft reset, but nothing happen

how to solving this problem

[Keerti_01]

Hi @joe82dy,

Please refer to the article My Cloud: Alert Codes, Descriptions, LED Status and Email Notifications:

Western Digital Support | Western Digital

Please refer to the article My Cloud: Solid and Blinking Red Power and Drive LED Status:

Western Digital Support | Western Digital