WD My Cloud offline

My Cloud Home - Personal Cloud Storage My Cloud Home
#1

Hi, my MyCloud Home device still offline? please assist

#2

Really sorry to have to tell you that, but it will most probably stay offline. WD screwed up some Firmware upgrades which broke many MCHs. If your device was offline since beginning of October this is most likely the case. WD didn’t help, but there are some threads in this Forum where you find paid recovery solutions.