WD My Cloud App not generating correct links for public photo files

Legacy Products My Cloud OS 3
1

http://WDMyCloud.device2217057.wd2go.com:80/api/1.0/rest/dir_contents/Public/Shared%20Pictures/Vases?device_user_id=13843801&request_auth_code=f2171a478e42d759d2ef175bb83e5115c05f06c8516ce670f76ea5c7e18d61c3

Here is the link generated from within the app for a public photo file.

It will not open or download when the link is accessed.

This is very annoying because when I send folders of photos to people from the App they can not open the link.

What is wrong with this app.