I conntected the My Cloud to a router. I did not like the performance so connected it directly to the internet modem where it was orginally. Now i can not see the My Cloud on the WD TV Live. I can see on PC but nowhere else
Hi tburian, welcome to the WD Community. Have you tried to access the My Cloud from another device? If you are unable to do so, try pressing the reset button on the back of the My Cloud for 4 seconds.
I suggest following the instructions in the User Manual under Getting Started.
http://www.wdc.com/wdproducts/library/UM/ENG/4779-705103.pdf
Posted by,
cat0w (USA)
You are correct I can not see drive on my other media device
I tried the 4 second reset and the 40 second reboot. Still no luck
Using a Windows computer, looking at the Network, can you see the DLNA device corresponding to the NAS? If no, make sure media sharing is on for the corresponding shares. You can also check the twonky settings on the port 9000.