WD Home solid white led can’t connect,

[NoPlex]

@Ronniews

Live in NZ, nothing here that I could ask to recover the data.

Doesn’t cost anything to file a support case with WD. Getting a debug_log is a good start.

Cheers.

Please Help, My Cloud Home is Offline, How to recover data from this Offline My Cloud Drive,

Have you tried any of the suggested troubleshooting tips? Have you downloaded the debug_logs from your MCH and have you tried contacting WD support? New Device Setup - Slow Breathing LED Click here for Instructions Device and LED Status Click here for Instructions Network Configuration Click here for Instructions Router UPnP and IP Address Check Click here for Instructions Router Secure Access Firewall and Parental Controls Click here for Instructions Proxy Server Port Check C…

WD My Cloud Home Device Offline

@andreash76 Technical Support is not provided on the WD Community. Please open a support case with WD Tech Support and ensure to include your My Cloud Home debug logs. How to Collect My Cloud Home Device Debug Logs Answer ID 6746