My Cloud home is blinking slowly and unable to connect

My Cloud Home My Cloud Home Single Bay
1

Hi

I had my Cloud home for 2 months and i moved all data and suddnely today i am unable to connect (web/Mobile/Desktop) and the light on device is slowly blinking

your help is much appricated…

Advanced thanks
Sree

2

Hi indosree,

Here’re some links which will definitely help you to get back this device in its original behaviour.

3

Did you manage to solve the issue?

4

Lots of recent discussion in this thread and another at the bottom so there is no need to revive this 3 year old thread. It could be the MCH unable to connect to WD servers or unable to update firmware or possibly disk problem.

Interested owners can look at their debug_logs.zip to find out what is going on instead of guessing:

5

Lots of recent discussion but no solution for the issue. I’ve been struggling with this problem for almost a month now. I’m sorry but I’m no looking for guesses, I’m looking for a solution to make this blinking brick work in the way it’s supposed to work.

1 Like
6

I am having the exact same issue.

My Cloud Home device is connected and even showing as a ‘connected device’ on my router settings but I can’t seem to access it as it does NOT appear on the WD app. It does NOT show as offline either… simply does not appear anywhere.

Internet/ cables / ethernet ports are working perfectly fine.

1 Like
7

Hello, did it connect back once again?