My Cloud Home - Blinking white & Offline Device

My Cloud Home - Personal Cloud Storage My Cloud Home
1

Hello.

I have my cloud home 6TB, It’s not working for 5-6 months, show it’s always offline and the white led is blinking slow. I try to reconnect, try to get in, restart, nothing helps. I have a lot of stuff in it, so I can’t do hard reset. I’ll be happy to know what is my options to get all my stuff from there.

Thanks a lot
Motti

2

Have you considered looking at some of the support videos on blinking LED and file a support ticket with WD tech?

WD Technical Support team for best assistance and troubleshooting:https://support-en.wd.com/app/ask

3

@Motti
Here is a link for the User Manual if you don’t have it already.

All languages.
WD Documentation (wdc.com)

English