WD Home solid white led can’t connect,

Hi all, there might be same postings about this issue. It’s been awhile my WD Home can’t connect to network. The led keep solid white all the time. I have restarted 10 seconds or more, on and off so many times, but the led straight goto solid white.
Live in NZ, nothing here that I could ask to recover the data. All my photography files in this thing.
Thanks for your help.

Doesn’t cost anything to file a support case with WD. Getting a debug_log is a good start.

Cheers.