WD Green: Too many bad sectors detected

leandroprz 2013-04-28 19:55:07 UTC #1

I was having problems with my WD Green 2TB so I made a backup first. Then I used DLG to test it and this is what I got:

After this the HDD just disappeared from Windows, like if it was disconnected. I restarted the PC and there it was again.

Is it possible to repair or should I make use of the warranty? Thanks

Hammey 2013-04-28 19:58:22 UTC #2

Hi yes you need to RMA the drive you can check the warranty status and start the RMA from here. http://support.wdc.com/warranty/index_end.asp?lang=en