2.0 TB Green (WD20EARS) - RMA

Hi all,

I began receiving bad sectors on my HDD a few months ago luckily this was a gradual failure so I was able to backup all my stuff, however items begin to be corrupt upon downloading and installed files were not working correctly etc, then I received messages saying the drive was unstable

upon doing chkdisk’s it appears that the drive has bad sectors, so I filed an RMA throught WD

I’ve got a pre-mailer thing but it states that its not a postage label, do I have to pay to post this back myself?

I’ve never RMA’d anything before so am a little unsure on how this all works.

any advice will be much appreciated.

Thanks :slight_smile:


That is correct you need to cover the shipping service from your end to WD they will cover the return service.