WD Elements is not recognised by WD DRIVE UTILITIES

Hi, my brand new WD ELEMENTS 25A3 is not recognised by WD driver utilities. I formatted it as suggested with mac drive utility. My will is to copy all the backup files from Time Machine backups of another WD storage drive (my Book 2T) to this new drive.
Tho old one has problems with Time machine and both mac and drive utility cannot repair it. Although, when I try to copy “Backup.backups” from old to new it says that “volume discerns upper-case letter from lower-case letter” even if both have the same caratheristics.

Hi areaadv,

Unfortunately, WD Elements is not compatible with WD Drive Utilities that’s why it is not getting recognized.

Also, you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support