WD Community

WD Elements formatted for mac then stopped working while backing up

I formatted a brand new wd elements 3tb for mac then went to back it up using time machine for the first time and it stopped being recognized and now is not showing up in finder or in disk utility.

how do i fix this?!!!

ive done some research and it could be an issue with mavericks and time machine. i tried to make the back up smaller and it lasted longer this time but still eventually disconnects… any ideas???

Check if the drive appears on the Desktop or Disc Utility.

If the drive has a power connector, make sure is connected to the wall directly and not a surge protector.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.