I purchased a new SN850 2TB RGB drive and have not been able to get WD Dashboard to run any quick or long diagnostic tests since assembling my motherboard and freshly installing Windows 10 64bit. When I click the diagnostic test button, all it says is “Operation Failed”. Everything else with the drive seems to work fine with chkdsk passing and no Event Viewer errors with WD Dashboard or the device.
Anyone have similar issues with WD Dashboard?
CPU - Ryzen 3900X
Motherboard - ASUS X570 Dark Hero
PSU - Seasonic Focus Gold 1000W
GPU - Gigabyte 2080Ti Aorus Xtreme