No Performance Monitoring after update to 4.2.2.5

WD Software & Mobile Apps WD Software
1

Hi,
Since the last update of the WD Dashboard the Perfomance Monitoring does not work any more. The Values are 0 and the Diagram has only flatlines in all lines, Read, Write and temperature.

Can I get the last version back? What happend?

I have 3 drives, all the same.

Any Ideas or help?

2

Hi @Pasadena42119
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

3

I can confirm the issue with SN770 1TB and SN850X 2TB. Really devs didn’t notice performance & graphs didn’t work anymore?

4

Support can’t help: it’s a WD Dashboard program bug with some controllers, nothing can be done on user side. WD should provide a fix for their software.

Dashboard 4.2.2.5, Windows 11 23H2 (22631.4037), ROG Strix SCAR 18 G834JY, WD_BLACK SN770 1TB, WD_BLACK SN850X 2TB. Driver: Intel RST VMD Controller A77F (20.0.0.1038)
Mobo/BIOS: ROG Strix SCAR 18 (2023), bios: G834JY.329