Dear all, here is what happening and hope if anyone can give idea to fix
Suddenly went offline, I was away for a business trip and I dont remember if I click any update from iphone app
I tried 40 seconds reset, it keep freshing white light over 24 hours, so I power off again
When it connected to the WD cloud home case, the hard disk is not operated I think, no sound at all. Is my cloud home bricked? If yes, if I unbrick it, will I lose all the files? I am Ok to lose this hardware, but I need my files
I downloaded this,
Seems it will teach me how to unbrick, but I wont do until I confirm the data is safe after unbrick
I can see the cloud home device in my wifi router management with the IP end 104, and when I ping 104, it has feedback with 0% data lost
I took the hard disk from the cloud home case and connected to a SATA case and using paragon software to mount the driver 7.x TB to my Windows 7 PC
Is there any way for me to download a software to restore my files into another drive? (without WD cloud home case)
If I buy a new home cloud, let say 4tb and put my exsting home cloud hard disk to it, will I able to connect via official way to move out my files?
or I buy a new home cloud same as 8tb, and I copy the 7.x tb drive files into the new cloud home 7.x tb drive, am I going to read my files in the new cloud home?
I bought this for my newborn son and he is 14 months now, it will be super sad if I lost those files. It is like he is next to me, but part of him is gone…
I am Ok to buy another new cloud home to copy my files and get it back if I have too
Anyone can share experience or idea how to fix?