WD Blue WDS100T2B0B not recognised in Dashboard (via USB)

WD SSD Products WD SSD Drives & Software
1

Hi,

I just got the WD Blue 1TB M.2 and have it connected via a front USB 3.0 header (on NZXT H500, with an MSI Z97S KRAIT Edition motherboard). The caddy it is housed in is a Silverstone MS09. Windows 10 sees it just fine and I’ve been able to format it in Disk Management. It seems to be working 100% well (no problems copying files to and from it) but when I launch the WD SSD Dashboard it doesn’t recognise the drive.

I only got this for a backup drive for my main Samsung 860 Evo 1TB 2.5" SATA drive. Could it be that the two different software SSD programs (Samsung & WD) are conflicting? I also noticed that this particular drive model isn’t listed on their specifications page. Is it actually supported?

Any help would be greatly appreciated.

Thanks,
Matt

2

SOME USB adapters will mask the WD drive info. Try opening the PC and connecting it to a SATA port and see if the dashboard will see it then.

3

Thanks for the help, I’ll try that!
I do have a free M2 slot on the board.