USB can be seen but My Cloud reports 0KB

[gio888]

USB can be seen but My Cloud reports 0KB when trying to do safepoint

1. I bought a 4TB seagate backup plus slim.
2. Formatted it to EXFAT.
3. Thinking that it has more than enough space to backup what’s on my 3TB My Cloud, I put some other files into it.
4. Connected it to the back of MC.
5. USB icon on top of dashboard detects USB But:

• reports zero KB
• it’s not visible on the shares as it should be if I read the manual right

Is there anything I’m missing?

Thanks!

[Bennor]

@gio888

2. Formatted it to EXFAT.

Single bay My Cloud units do not support EXFAT. Format the USB drive for NTFS, or HFS+, or FAT32.

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