USB Backup Issue in OS5

My Cloud OS 5 Personal & Network Attached Storage My Cloud EX Series
1

So it seems they STILL have not implemented scheduled backups as far as I can tell. My issue now is that when I try to use the app to setup a new backup, it won’t see the USB drive even though the NAS clearly sees it. Anyone else?

Thanks,
Chris

2

Hi,

You could refer to the following link: My Cloud OS 5: USB Backups

3

for me i can finish backup only if my western digital passport is ext4 format exfat> backup fail too, the same in ntfs…fat32, i don’t know because i have some files less 4gb…
…

4

If your USB Drive is set to Private, please ensure the ‘admin’ user READ/WRITE access.
If it still does not show up, try setting the USB drive to Public and post the results.

5

Thanks for the ideas. The admin account did not have rights so I granted them but it still did not work. I then made the drive Public as suggested and now it shows up in the backup tool. Any other ideas? Would rather not leave it public. Thanks, Chris

6

@chriss9 The issue with USB Backup being a private share will be fixed in a future firmware release coming very soon. Unfortunately , I cannot provide an ETA.

7

Not worried at this point. The indexing issue is so bad that I am probably throwing this thing in the trash and buying a better device anyway. Thanks though!