Upload stop at 999mb?

Legacy Products My Cloud OS 3
1

Hello,

My uploads always stop at 999mb?

Does anyone know what the problem is here?

Formerly I never had any problems, and suddenly it was there.

thanks Joeri

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2

Hello and welcome to the WD community

Try to pause the process and then press play agaoin to see if this helps, also if you are connected locally try to acces the device through finder.

3

Hello ArMak,

I have the same problem, upload stops at 999mb and doesn’t proceed anymore… I had not this problem before but I don’t remember my last upload, maybe June… so I can’t say when the problem started

I tried to pause the process but it only reset the upload to 0 bytes and again it stops at 999mb… and I can transfer only wireless without a cable connection… I have a Mac too with OS X Yosemite 10.10.5

Thanks for any help

Bruno 

4

Hello,

My Cloud OS 3 introduces a NEW web based file management system called Web Files.

http://files.mycloud.com/login.php

Regards,

Samuel Brown

5

Thank you!

The NEW web based file management system works perfectly!

But what about the the ‘classic’ method? Hope you find a solution…

Regards

bruno

6

I am in the same boat too and more!

  • Uploads stop at 999mps
  • WD Mycloud is no longer visible under devices in finder
  • The new web based file managment doesn’t seem to work for me, says ‘Signing in’ so far 10 mins

My Device is currently useless…

7

HI,

When I upload files to my dads My cloud from home it stops at 2GB is there a limit you can upload? if less than 2GB file its fine its just over 2GB. Can you advise please?