I tried to upgrade today from 0S3 to 0S5.
Afterwards, when trying remote access Firefox tells me there is a problem loading page and can’t access the drive now.
I have tried to phone WD Support without success. Does anyone have a valid telephone support number. I’m in UK
Thank you for that explanation regarding the “indexing”. After migrating to OS5, my My Cloud Mirror Gen 2 has been indexing for a week. It takes several minutes to access the dashboard. I have accessed it about three times this week just to see the progress. The unit just runs and runs and runs. I recently joined the forum specifically to post this questing about the indexing issue. Now I know it’s not just my device. Maybe in a few more days, it will be finished.