I have recently upgraded my MyCloudMirror Gen2 to OS 5. I did see that the drive was indexing, but now when I log into the OS5 mobile app or log in through the Web, I see NO files or folders. The gear simply spins.
I have logged into my Win10 Laptop and do see all shares and folders/files and am able to access such.
I had enabled mobile access and have changed nothing as I’m logging in using the admin account.
If anyone has any suggestions or has encountered this issue, I would appreciate some help.
Here’s a screenshot of what the logged in screen looks like
See the dedicated subforum for the My Cloud Mirror OS5. This subforum, My Cloud, generally discusses the single bay/single drive My Cloud unit which is not supported by OS5.
Hi, I’m not sure this is the right forum but I have a question that perhaps Someone here can answer. I am in the process of updating my PR4100 8TB to OS5. Everything is fine but the indexing is taking a very long time. I would like to pause the indexing process for a while so I can do some housekeeping. I have heard that if I turn off cloud access that the indexing will stop. The question is: When I turn on the cloud access again, will it start indexing from the beginning, or will it resume from where it left off?
Wrong forum. See the OS5 section (https://community.wd.com/c/OS5/252) where they had subforums for the various devices supported by OS5. This subforum, My Cloud, generally discusses the single bay/single drive My Cloud which IS NOT supported by OS5. The single bay/single drive My Cloud units are OS3 only.
