Update to firmware 1.03.01

Community Archives WD Elements Play
1

Hi, I have a WD HD TV second generation WDBABG0000NBK, with firmware 01.01.77 and for three years at malfunction (it is long, but do not see very often), I tried to update the software, following steps, but I do not appear in settings, update the icon to enter the USB.
I follow the steps in the link:

http://support.wdc.com/product/download.asp?groupid=1004&lang=ls

But does’t gives me the option to upgrade.

I tried looking for a similar thread but I have not found, my English is not good.

Help, thanks.

2

That firmware is not for your device. 1.01.77 is the latest for your device.

3

Then my device works really bad. Sometimes it works and sometimes not. When I add a movie to the hard drive ( I don’t  think it is hard drive problem, the latter is new and and above had exactly the same problems) stops playing the other movies, even those that worked correctly. Anything I can do to make it work properly? Thank you so much anyway.