So I followed this instructions on this post to update my firmware, which I need to be able to use the itunes server since this firmware version has some sort of bug with itunes
And when I try to upload the downloaded file manually, this is what it says:
Unknown error. Retry your last operation. If the error persists, contact WD Support for assistance. (200000)
firmware update failed
I’ve tried several times, but always the same message. I have a new mac retina, and the os is totally up to date.