After upgrade to OS5 mid November, I had now the 2nd unexpected shutdown of my WD MyCloud EX2 Ultra.
Does anybody know how to read the System Report created via support on the frontend?
Where in these report files, I can check the detailed error messages myself as well?
The last time I sent the ZIP to WD US support I finally received the info, that I should watch my system and they can’t identify any problem.
I will contact the support now again - update will be done here.
I never had shutdowns for the last 3 years I am operation the NAS.
So up to November I have been pretty convinced for the WD product. But THIS OS5 UPGRADE seems to cause a lot trouble and cost time - a lot of time.