What I don’t understand is why on one side, there are official topic on this forum saying about the updates and the patches and asking the Comunity to keep reporting stuff.
And on the other hand, when you call Support and say something about this issue, they answer in such an ■■■■■ way.
Thats by far, taking us as stupids, honestly. Or they just don’t care.
I mean, a hard drive is just a hard drive… I understand what you did guys tearing the drive appart, but what we bougth is a NAS (at least in theory, right) not just a hard drive.
And don’t get me wrong! saying that the WD hard disk is working better on a HTPC is just pointing more and more the looks to this “os5” strategy that we honestly don’t understand.
Now, Im not gonna take my time and risk into go back to the oS3 using a method that an user discovered, but that’s ok. Because Im just that, an end user, right?
Now, this particular part of WD company is not really taking care enough of this product.
Of course our single bay MyCloud’s are just the entry level of the Cloud’s but to me at leas, in our shitty country, that cost money and a lot of money! so I was happy with the MyBookLive! when the HARDRIVE started to fail I had to put it to sleep (pun intended) and I happily bough another one! that was so many years ago, and when I learn that a NAS is “not a backup, son”
I save money and bough the “next gen” of MyBookLive because they were not in the market anymore by that time… but that’s it, I only need it to be my raid of my MyBookLive.
And besides waking up to do something once in a while, was fine by me to have it sleep most part of the day.
Now that’s not gonna happen again??? Because “it’s a cloud” and on the other side firmware patches have release notes regarding sleep issues?
I cannot use WD QuickView to turn the drive off, because with OS5 there is no way to use it, and is discontinued since 2019, ok guys, how do I turn off safetly my drive??
That last thing has at 4 years of non solution, and counting…
I don’t like when somebody just don’t give a &%&#& on me, it’s just sad…