Tried the reset button in the back - same issue.
When clicking on the ‘Firmware Update’ link, the buttons are enabled for about 2 seconds then they are disabled.
You can quickly click on the ‘Update Now’ button when it is enabled and it will discover and download the latest version.
But it will hang on ‘Importing File…’
I downloaded the 1.03.41 file and tried the ‘Update from File’ but as soon as you select the file, you can see the buttons grayed out and it will never start the update.
The unit previously had version 1.02.36 and it successfully updated to 1.02.42 by clicking on ‘Update Now’ button. But after that update this problem happened. (Why didn’t it just update to 1.03.41 from the beginning?)
Is there another way to update the firmware? I read there a ‘safe mode’ screen. How do you access it?